BPO

IT & Communication Managing Services

SmartLink provides a variety of Customer Experience software Applications and CRM that enhance your day to day performance in the various business processes in your organization.

Omni - Channels

In housed and Outsourced Contact Center solutions With 15 years of excellent contact center operation and client relationships, SmartLink has a reputation as a trusted partner, whose representatives genuinely care for your customers.

Manpower

We equip your contact centre with qualified, trained employees either in house or on behalf of the clients outsourced services. SmartLink provide on job training and coaching techniques in addition to ensuring the operations quality methodology implementation.

Consulting Services

SmartLink offers contact centre and BPO operations consultancy solutions, that help clients start their own contact centre operations and call center outsourcing solutions inside their premises, using their own facility, human resources, and technology infrastructure or using SmartLink facility.