contact center

Customer Services & Contact Center Solutions

Serve Your Customers Right

Our Expertise

With over 15 years of experience in the optimization of business process and workflows, we have the skills and expertise your business needs to grow well into the future and with governments, semi-governmental and private sectors (see our clients). Everywhere have found great benefit in the services we offer for customer experience outsourcing. We are confident that we can revolutionize your current operations

SmartLink Over The Years

Is The Excellent Choice!

For many major Saudi governmental organizations and companies.We demonstrate the best results in the fields of operation and maintenance of services, facilities and management of the technical structure through the highest level of systems stability & effectiveness with all the development and operational improvements that occur accordingly. Our commitment of excellence, quality and affordable costs integrated solutions have been distinguished us to be the excellent choice for our clients for years.

Have it Smart

Operation and Management services (O&M)

Communication and Information Technology managed services - Operation & maintenance managed Services-Manpower provision & Administration(O&P) Managed services

Establish, Provide Services

SmartLink provides the needed center facility and infrastructure for your resources usage. Supplying and installation of technical hardware and software applications besides the continuous technical support for your contact centre.

Contact Center Quality Assurance

SmartLink provides the needed center facility and infrastructure for your resources usage. Supplying and installation of technical hardware and software applications .